Data Protection Notice


Thank you for visiting our web pages and for the interest that you have shown in our services. The protection of your personal data is an important matter for us and we want you to feel safe and secure when you visit our web pages. With this in mind, we would like to explain to you in detail below who collects, processes and uses information with due regard to the statutory data-protection regulations, and to outline for what purpose and to what extent this is done when visiting our web pages.

I.            Controller of the data file/Service provider

Personal data which is collected within the scope of the use of our web pages is collected, processed and used by

NETZSCH-Gerätebau GmbH Wittelsbacherstraße 42 95100 Selb

(hereafter referred to as “NETZSCH”), which is the controller of the data file for the purposes of the German Federal Data Protection Act (BDSG) and the Service Provider for the purposes of the Teleservices Act (TMG). Further information on NETZSCH can be found in the legal notice.

II.          Visits to our web pages

You are not required in principle to provide personal data when you merely visit the NETZSCH web pages for informational purposes. In this event we only collect and use such data of yours which your Internet browser transmits to us automatically, such as your browser type and the browser settings, the date and time that our web pages were accessed, the name of your Internet service provider, your IP address and the website from which you visit our web pages. You remain anonymous as an individual user when this data is collected and processed. Data is only collected and processed in order to enable use generally of the Internet pages accessed by you as well as for statistical purposes and to improve our Internet offering.


We use cookies on different pages in order to organise visits to our web pages in an attractive manner and to enable certain functions to be used. These are text files which are stored on your terminal device. Cookies help us to ascertain the number of users who have used our web pages and the usage frequency, and allow us to organise our products and services in the most convenient and effective way possible for you.

Firstly we use “session cookies” which are stored temporarily solely for the period that you use one of our web pages. In addition we also use “permanent cookies” (including Flash cookies) in order to record information concerning computers which access our website on a repeated basis. This allows us to offer you optimum user guidance as well as to “recognise” you and with repeated use to present you with a website which is as varied as possible and which contains new content.

You may disable cookies in your relevant browser under Options/Internet options, limit them to certain websites or set your browser in such a way that it provides a notification as soon as a cookie is sent. You also have the option of removing existing cookies with your browser. More information about these functions can be found in your browser’s documentation or help file. Please note that if you disable the use of cookies then you can expect the presentation of our web pages to be restricted and can also expect restricted user guidance. You can remove Flash cookies via your Adobe Flash Player settings; for further information please go to

Google Analytics

We also use Google Analytics on our web pages which is a web analysis service from Google Inc. (“Google”). Google Analytics uses cookies, i.e. text files that are stored on your computer and which allow your use of our web pages to be analysed by us. The information produced by the cookie concerning your use of our web pages is generally transmitted to a Google server in the USA and is stored there. However, due to activation of IP anonymisation on our web pages, your IP address will be truncated beforehand by Google within Member States of the European Union or in other signatories to the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the USA and truncated there in exceptional cases. Google will use this information on our instruction in order to evaluate the use of our web pages, collate reports on website activities and to provide us with further services associated with use of the web pages and of the Internet. The IP address transmitted by your browser within the scope of Google Analytics will not be combined with any other Google data.

You may prevent cookies from being stored by setting your browser software accordingly; however, we do point out in this case that where applicable, not all functions of these web pages will be capable of being used to their full extent. Furthermore you may prevent the data created by the cookie and related to your use of our website (including your IP address) from being captured by Google, and also prevent this data from being processed by Google by downloading and installing the browser plug-in available at the following link:

Please visit or for further information on this (general information on Google Analytics and on data protection). We would like to point out that Google Analytics has been expanded on our website with the code “gat._anonymizeIp();” in order to ensure anonymous collection of IP addresses (known as IP masking).

III.       Use of our services

When visiting the NETZSCH web pages additional data is only collected and processed where you communicate this to us yourself by making use of the services offered separately on our website. As such, provision of our personalised services (e.g. newsletter) requires your personal data to be specifically collected, processed and used. Should you make use of our personalised services we will in all cases process the personal data for the purposes of providing you with the service desired by you. In this case use of your personal data may include transmission of it to the companies in the NETZSCH Group.

You are entitled to revoke any declarations of consent in whole or in part and at any time with effect for the future, for instance by sending an e-mail to

Should you wish to make use of our e-mail newsletter service then in addition to providing your data-protection consent we will also need at a minimum your e-mail address to which the newsletter should be sent. Any further information that may be provided is voluntary and will be used in order to send you communications personally and for the purposes of developing the newsletter personally, as well as to be able to clarify any queries on the e-mail address.

You can unsubscribe from any newsletters to which you have subscribed, either by sending us an informal e-mail to or by cancelling via the link provided for this purpose at the end of the relevant newsletter.

IV.       Right to information, revision, deletion and to disabling of data

You are entitled to receive information at any time on the data stored about you, its origin and recipients along with the purpose of the data storage. Furthermore you have the option at any time of having your data which is stored by us revised, disabled or deleted. The data will be disabled instead of being deleted where deletion is barred on account of statutory, contractual or commercial law or tax law reasons, in particular statutory retention periods.

V.          Contact person for data protection issues

Please contact Ingo-Ludwig Hammer,, in the event that you wish to make use of these rights to revision, disabling or deletion, if you wish to revoke in whole or in part a declaration of consent to your personal data being processed and used or if you have any questions concerning data protection.