Digital Customer Training and NETZSCH Online Academy

In times of travel restrictions and advancing digitalization, we have expanded our online service offerings especially in the field of customer training and e-learning.

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NETZSCH-Gerätebau GmbH has stood for customer orientation, professionalism, quality and sustainability for almost 60 years now. In times of travel restrictions and advancing digitalization, we have expanded our online service offerings especially in the field of customer training.

Even before the COVID-19 pandemic started, NETZSCH-Gerätebau had begun to establish digital teaching and learning content for internal training courses. Due to global travel and contact restric­tions and the trend towards mobile working, we have also expanded these digital courses to the field of customer training. Along with the customary individual training courses at customers’ sites or our training center in Selb, online training courses are now also offered. A steadily growing number of users takes advantage of these, particularly for learning the basics of the measurement techniques, or how to define or optimize measurement programs, handle the software or evaluate the measured data.

In order to recreate the experience of group training courses in virtual form – as these were mostly held in the rooms at our training center in Selb in the form of seminars in the past – online group courses are also offered. In these formats, content is clearly conveyed by alternately sharing screens as well as allowing external access to the training computer. By using prepared measurement examples, exercises can be carried out within the group of participants and experiences can be exchanged.

You are interested in an online training? Please send us your individual request to ngb_academy‎@‎NETZSCH.com.

NETZSCH Online Academy NOA: Learn Directly from the Experts

Furthermore, our NETZSCH Online Academy (NOA) offers the opportunity to learn more about thermal analysis, fire testing and rheology topics without having to leave your desk. NOA is the new online platform offering courses in the form of webinars and training videos. Choose for example between different applications such as polymers, ceramics & glass or pharmaceuticals. Alternatively, select specific training courses on rheometers, DSC or TGA. Courses typically include theoretical basics, influential factors, and information on how to start a measurement and how to evaluate a standard sample. For the online courses, you will receive a certificate of completion.

Photo: Screenshot NOA catalogue at https://academy.netzsch.com

Currently, more than 200 courses in 11 languages are available in the catalog, and we are regularly expanding these offerings. No matter whether you are a beginner or an experi­enced user, you will quickly find an appropriate course using the filter function.

All you need for the NETZSCH Online Academy is a good Internet connection and your Internet browser: https://academy.netzsch.com

The objective of NOA is to pass on first-hand knowledge acquired by our experts.

NOA offers support for everyone, whether you are already a NETZSCH customer or simply interested in thermal analysis or rheology topics. Take advantage of flexible online learning, whenever and wherever you are, without the need to travel. You can choose to learn during work, on a business trip or at home.

The benefits of NOA at a glance:

  • More than 200 courses
  • 11 different languages
  • Majority of courses free of charge
  • Learn directly from our experts
  • Learn whenever and wherever you want
  • Choose your course level (beginner, intermediate or advanced)
  • Rate and comment your course

Watch also our short video: https://vimeo.com/606460184

We want you to feel looked after in the best way possible – before and during the purchasing process, but also after purchase: Our knowledgeable service team accompanies you throughout the entire life cycle of your analytical instrument to provide the best possible support for problem-free long-term use. 

Our service offerings at a glance

More blog posts about Service: NETZSCH Service

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